Terms and Conditions
These are the terms & conditions of our agreement and apply to all purchases via website/ebay site and you should read them carefully. These terms may vary from time to time and you should check them before making new purchases. ·
Product Guarantees
All products purchased are covered by a 3 months manufactures guarantee from the date of purchase. We will repair or replace any product if it displays a manufacturing fault within 28 days only. If a replacement item is not available we will offer an equivalent product or refund you in full after the item has been collected and checked If it displays a manufacturing fault after 28 days but within the guarantee period, we will repair or send spares parts to you free of charge · Accidental damage and damage caused by misuse is not covered by the guarantee and therefore a charge will be made therefore postage costs are not refundable · All goods sold by the company are warranted free from defect in materials and workmanship. If the company shall receive a written complaint by e-mail from a customer in respect of goods found to be defective in respect of materials or workmanship only within 28 days of delivery the company after it has had a reasonable time to investigate the same and examine the goods in the dispute shall be entitled at its option to repair or replace the defective goods. · No claim will be entertained in respect of any goods which have been repaired or altered in any way or have been the subject of any accident or damage caused by an innocent, wilful or negligent act or omission of the customer or through use not in accordance with the manufacturers instructions by the customer or by circumstances beyond the control of the company or goods which cannot be shown to have been supplied by the company. · If the company shall receive a written complaint by e-mail from a customer in respect of goods found to be defective in respect of materials or workmanship after 28 days of delivery the company after it has had a reasonable time to investigate the same and examine the goods in dispute shall be entitled at its option to repair or replace the defective goods either via the manufacturer or from stock. A charge will be levied or passed direct to the customer for any collection or deliveries/swaps made. This will be advised in writing, via e-mail, before any swaps or replacements are authorised. All items have a 6 month manufacturer's warranty in respect of materials or workmanship unless otherwise stated. Where possible, we will advise the manufacturer directly, on behalf of the customer, to arrange collection and or repair/swap of any faulty items. THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS ·
Returns
You may return any unused product you buy from us within 7 working days of receipt. To enable us to authorise a return, you must contact via email stating your buyer user id, item number and reason for return. We will then authorise this return. · The product must be unused and packed in all original packaging, both internal and external, with instruction booklets. Clear tape only must be used to re seal the packaging. We must receive the product back within 7 working days of authorisation of return. All shipping costs are non- refundable · The buyer is fully responsible for all shipping costs. On receipt of the item a refund will be issued via the original method used to pay for the item. · If the item is found to be used or the packaging not suitable for re sale once returned then any refund or exchange will be refused and will only be returned to the customer once all shipping costs are paid.
Right to Cancel
You have 7 days from receipt of payment to cancel. However if your order has been despatched then the customer will be responsible for all postage costs (2 way).
Damages in Transit
If your item is damaged in transit please contact. Stating your ebay item number, buyer user id & details of the product damage. For all items dispatched by courier we must be notified by within 24 hours from receipt of item. This is to enable any claim on the couriers insurance. Items reported after this period will not be covered by the couriers insurance and any claims will be at the discretion of Uv buggy blanket Any items damaged in transit will be collected and replaced free of charge. We are unable to refund a purchase that has been damaged in transit unless we are unable to replace the item. If you do not require a replacement product a refund can be issued but the buyer is responsible for all postage costs. When this occurs you will be refunded within 24 hours.
These are the terms & conditions of our agreement and apply to all purchases via website/ebay site and you should read them carefully. These terms may vary from time to time and you should check them before making new purchases. ·
Product Guarantees
All products purchased are covered by a 3 months manufactures guarantee from the date of purchase. We will repair or replace any product if it displays a manufacturing fault within 28 days only. If a replacement item is not available we will offer an equivalent product or refund you in full after the item has been collected and checked If it displays a manufacturing fault after 28 days but within the guarantee period, we will repair or send spares parts to you free of charge · Accidental damage and damage caused by misuse is not covered by the guarantee and therefore a charge will be made therefore postage costs are not refundable · All goods sold by the company are warranted free from defect in materials and workmanship. If the company shall receive a written complaint by e-mail from a customer in respect of goods found to be defective in respect of materials or workmanship only within 28 days of delivery the company after it has had a reasonable time to investigate the same and examine the goods in the dispute shall be entitled at its option to repair or replace the defective goods. · No claim will be entertained in respect of any goods which have been repaired or altered in any way or have been the subject of any accident or damage caused by an innocent, wilful or negligent act or omission of the customer or through use not in accordance with the manufacturers instructions by the customer or by circumstances beyond the control of the company or goods which cannot be shown to have been supplied by the company. · If the company shall receive a written complaint by e-mail from a customer in respect of goods found to be defective in respect of materials or workmanship after 28 days of delivery the company after it has had a reasonable time to investigate the same and examine the goods in dispute shall be entitled at its option to repair or replace the defective goods either via the manufacturer or from stock. A charge will be levied or passed direct to the customer for any collection or deliveries/swaps made. This will be advised in writing, via e-mail, before any swaps or replacements are authorised. All items have a 6 month manufacturer's warranty in respect of materials or workmanship unless otherwise stated. Where possible, we will advise the manufacturer directly, on behalf of the customer, to arrange collection and or repair/swap of any faulty items. THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS ·
Returns
You may return any unused product you buy from us within 7 working days of receipt. To enable us to authorise a return, you must contact via email stating your buyer user id, item number and reason for return. We will then authorise this return. · The product must be unused and packed in all original packaging, both internal and external, with instruction booklets. Clear tape only must be used to re seal the packaging. We must receive the product back within 7 working days of authorisation of return. All shipping costs are non- refundable · The buyer is fully responsible for all shipping costs. On receipt of the item a refund will be issued via the original method used to pay for the item. · If the item is found to be used or the packaging not suitable for re sale once returned then any refund or exchange will be refused and will only be returned to the customer once all shipping costs are paid.
Right to Cancel
You have 7 days from receipt of payment to cancel. However if your order has been despatched then the customer will be responsible for all postage costs (2 way).
Damages in Transit
If your item is damaged in transit please contact. Stating your ebay item number, buyer user id & details of the product damage. For all items dispatched by courier we must be notified by within 24 hours from receipt of item. This is to enable any claim on the couriers insurance. Items reported after this period will not be covered by the couriers insurance and any claims will be at the discretion of Uv buggy blanket Any items damaged in transit will be collected and replaced free of charge. We are unable to refund a purchase that has been damaged in transit unless we are unable to replace the item. If you do not require a replacement product a refund can be issued but the buyer is responsible for all postage costs. When this occurs you will be refunded within 24 hours.
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